Departure times vary by route. Check your selected route for the exact pickup or departure window. We'll confirm your exact pickup time after booking.

Most routes require booking at least 12 hours in advance. Some routes close at 9:00 PM the previous evening. Check your selected route for the exact cutoff.

We pick up from hotels, hostels, or a specific address in your departure city. For some routes, pickup is from a designated meeting point. Add your pickup location during booking.

We drop off at hotels/hostels or a central location in your destination city. Some routes have a fixed drop-off point such as the ferry terminal or airport. Exact drop-off is confirmed with your driver.

One standard suitcase/backpack + one small day bag per person is usually fine. If you have oversized luggage, add a note and we'll confirm.

Yes — you pay the remaining balance in cash at pickup. A small deposit is paid online to confirm your seat.

Deposits are non-refundable because they secure your seat and driver allocation. If your plans change, message us as early as possible and we'll do our best to help.