Privacy Policy

Last updated: January 15, 2026

1. Introduction

Sunset Viaje ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Make a booking or reservation
  • Subscribe to our newsletter
  • Contact us via email, phone, or WhatsApp
  • Fill out forms on our website

This information may include your name, email address, phone number, payment information, travel preferences, and any other details you choose to share with us.

3. How We Use Your Information

We use the information we collect to:

  • Process and confirm your bookings
  • Communicate with you about your reservations and travel plans
  • Send you newsletters and promotional offers (with your consent)
  • Improve our services and customer experience
  • Comply with legal obligations

4. Payment Information

We use Stripe as our secure payment processor. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's security practices comply with industry standards. For more information, please visit Stripe's Privacy Policy.

5. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers necessary to fulfill your booking (hotels, transport operators, activity providers)
  • Payment processors to complete transactions
  • Legal authorities when required by law

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Unsubscribe from marketing communications at any time

9. Newsletter Subscriptions

When you subscribe to our newsletter, we will send you travel tips, route updates, and occasional promotional offers. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: